Frequently Asked Questions
Everything you need to know about our premium glassware and home storage solutions.
What is the standard delivery time for orders from The Consol Shop Cornubia?
We typically process and dispatch orders within 2-3 business days. Depending on your location, delivery usually takes between 3 to 5 business days from the date of dispatch.
How do you ensure glassware is not damaged during shipping?
We use specialized protective packaging, including double-walled boxes and recycled cushioning materials, to ensure your glass items arrive in perfect condition.
Can I return items if I change my mind?
Yes, we offer a 14-day return policy for unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
Are your glass products heat-resistant and dishwasher safe?
Most of our Consol glassware is dishwasher safe. However, specific heat resistance varies by product line (e.g., preserving jars vs. decorative jars). Please check the product description for specific care instructions.
What payment methods do you accept?
We accept all major credit and debit cards, as well as secure instant EFT payments through our encrypted checkout gateway.
Do you offer bulk discounts for wholesale or event orders?
Yes, we provide tiered pricing for bulk purchases. Please contact our Cornubia team directly via the contact form for a personalized quote on large volume orders.