Returns & Exchanges
At The Consol Shop Cornubia, we want you to be completely satisfied with your glassware and home organization products. If your order isn't perfect, we offer a straightforward return and exchange process within 14 days of purchase.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and a brief explanation of why you wish to return your items.
- 2.Secure Packaging
Carefully pack the unused glassware in its original packaging to ensure it arrives back at our Cornubia location without any breakage.
- 3.Ship or Drop Off
Send the package via a tracked courier service or bring it directly to our physical store for an immediate inspection.
- 4.Quality Inspection & Refund
Once our team confirms the items are in resellable condition, we will process your refund or exchange within 3 to 5 business days.