Returns & Exchanges

At The Consol Shop Cornubia, we want you to be completely satisfied with your glassware and home organization products. If your order isn't perfect, we offer a straightforward return and exchange process within 14 days of purchase.

Return Process

  • 1.
    Initiate Your Request

    Contact our support team with your order number and a brief explanation of why you wish to return your items.

  • 2.
    Secure Packaging

    Carefully pack the unused glassware in its original packaging to ensure it arrives back at our Cornubia location without any breakage.

  • 3.
    Ship or Drop Off

    Send the package via a tracked courier service or bring it directly to our physical store for an immediate inspection.

  • 4.
    Quality Inspection & Refund

    Once our team confirms the items are in resellable condition, we will process your refund or exchange within 3 to 5 business days.